Frequently asked questions

Requesting a time ahead helps us plan the day, but call us if something comes up and we'll let you know what the schedule looks like. Appointment requests are subject to availability, and we follow up within 24 hours during business hours to confirm a time.

Call the shop at (903) 984-3536 or schedule a repair online. We look at the vehicle, explain what we find in plain words, and nothing gets repaired until you tell us to go ahead.

No. An online request is a request. We review it and follow up within 24 hours during business hours to confirm a time that works. Nothing is booked until you hear from us.

Yes, for shorter services like tire repairs, rotations, and oil changes. For longer repairs you can drop off, and the shuttle is available within 15 miles of the shop. Tell us your preference when you request service.

Always. Nothing gets repaired until you tell us to go ahead, and anything we find along the way is explained before we touch it.

Both. We sell and install tires for cars, trucks, and SUVs, plus tires for lawn mowers, golf carts, and small tractors, and we rotate, balance, align, and repair the tires you already have. You can search by vehicle or tire size on our Tires page or call with your size.

Often, yes, if the puncture is in the tread area and within industry guidelines for repairable damage. Sidewall and shoulder damage can't be safely repaired. We'll look at it and tell you honestly.

Cooper is our number one tire brand. We also carry Michelin, Bridgestone, Goodyear, BFGoodrich, Toyo, and Nitto. Search by your vehicle or tire size on our Tires page, or call with your size and we will tell you what is available.

Bring it in and we'll repair it if the damage is repairable; flat repairs are an additional cost. If you bought Road Hazard Protection with your tires and the tire cannot be repaired, we cover the full cost of the tire. See our Warranty page for the details.

Brakes, wheel alignments, oil changes, air conditioning, suspension and steering, transmission, check engine light and diagnostics, diesel repair, and preventive maintenance and fluid services, all at the same Kilgore location.

Your manufacturer's maintenance schedule is the guide, and we use it rather than a generic menu. Tell us the mileage and how you drive, and we'll tell you what's due now and what can wait.

Yes. Two ASE Master certified diesel technicians work on Power Stroke, Duramax, and Cummins trucks right here in Kilgore. See our Diesel Repair page.

Yes. Our work is covered for 3 years or 36,000 miles on personal vehicles, and 12 months or 12,000 miles on vehicles used commercially or for business. See our Warranty page, and keep your repair order.

We offer a digital inspection. When you say yes, we send photos of what we find to your phone, so you look at the same pictures our technician is looking at. Nothing gets repaired until you tell us to go ahead.

Monday through Friday, 7:30 AM to 5:00 PM. Saturday, 7:30 AM to 12:00 noon. Closed Sunday.

Yes, within a 15-mile radius of the shop at 2601 U.S. Highway 259 North. Request it when you schedule; it is arranged around the day's workload and subject to availability.

Yes. We're open Saturday from 7:30 AM to noon for drop-offs, tire work, and quick services. Saturday appointment requests are subject to availability like any other day.

Ask us when you schedule. We'll explain the drop-off options for your appointment.

Ask us about current payment and financing options. Programs and terms change, so our staff can tell you what's available when you're ready to schedule.

Ask us. Our staff can confirm current payment options, including any financing programs, when you schedule or at the counter.

2601 U.S. Highway 259 North, Kilgore, TX 75662. See our Find Us page for a map and directions.

Since 1975, owned and operated by the same family the whole time.

Yes. Our technicians are ASE certified, and our two diesel technicians are ASE Master certified.

Yes. We keep local businesses and fleets moving, and we service vehicles managed by fleet programs. See our Fleet Programs page, or call (903) 984-3536 and tell us which fleet program you drive for.